Return & Replacement Policy
We take great care in ensuring that your order reaches you in perfect condition. However, in the rare case that you receive a damaged product, we are happy to assist with a return under the following conditions:
Eligibility for Return: Returns will only be accepted in the case of damaged items. The damage must be reported within 24 hours of receiving your order.
Proof of Damage: To process your return, we require a video recording of the unboxing as proof. This helps us verify the condition of the product at the time of delivery.
Reporting a Claim: Please contact us via 93109 08643 with your order details and the unboxing video within 24 hours.
Once the claim is verified, we will initiate the return or replacement process.
Thank you for your understanding!